Praktikant:in Customer Success Management
movexm
About this role
A Customer Success Support Specialist supports ongoing customer projects and gains insight into customer experience management, data analysis, and project work. The role involves managing specific tasks in project management, data and quality assurance, creating presentations, and handling internal ticketing.
Skills
About movexm
movexm.commoveXM is a German SaaS platform that helps companies detect and prevent customer churn using AI-driven analytics and automated interventions. The platform covers churn prevention, Voice of the Customer, customer experience management and NPS, offering customizable dashboards and real-time insights. Hosted and made in Germany, moveXM is enterprise-ready with a focus on data protection and scalability for complex organizations as well as growing SMEs. Customers use it to identify churn signals, understand root causes and orchestrate targeted actions to boost retention and revenue.
About movexm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$92k – $135k
per year