Premium Service Engineer
AWE plc(1 month ago)
About this role
A Premium Service Engineer at SUSE is assigned to enterprise customers to provide post-implementation product support and ensure their SUSE deployments run optimally. The role focuses on building close business relationships with assigned accounts, understanding their environments and business needs, and serving as a trusted technical point of contact. The engineer works as an individual contributor reporting to the Service Delivery Manager and will travel to customer sites as required.
Required Skills
- Linux
- Troubleshooting
- Containerization
- Kubernetes
- Communication
- Problem Solving
- Customer Relations
- Documentation
- Implementation
- Escalation Management
Qualifications
- Bachelor's Degree
- Relevant Industry Qualification
- Certified Linux Engineer
- Certified Kubernetes Administrator
- Certified Kubernetes Developer
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