Premium Support Engineer
AWE plc
About this role
A Premium Support Engineer at SUSE provides expert-level, account-focused support for SUSE products, building strong customer relationships and understanding their environments to deliver personalized, proactive and reactive services. The role supports L2/L3 teams, escalates critical issues, and collaborates with internal peers, backline, engineering and development to maintain customers' SUSE deployments. This position sits within Global Services Americas and reports to the Services Manager East.
Skills
Qualifications
About AWE plc
co.ukN/A
Recent company news
Office for Nuclear RegulationAWE complies with improvement notice
Aug 7, 2025
Royal United Services Institute (RUSI)No Go for GOCO: The UK Renationalises Its Nuclear Warhead Factory
Nov 6, 2020
UK Defence JournalAWE resolves safety notice over explosive handling breach
Aug 10, 2025
GOV.UKAWE plc transferred to the MOD
Jul 1, 2021
Defence EyeAWE Chief gets Monster Bonus
Oct 20, 2023
About AWE plc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for AWE plc.
Salary
$67k – $122k
per year