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© All Rights Reserved. ApplyBlast.com
meltwater
The Premium Support Program Manager at Meltwater will lead the activation and fulfillment of the company's five Premium Support pillars, working closely with account teams to translate high-level client requirements into actionable projects. This role manages a portfolio of enterprise Premium Support clients, drives strategic initiatives, and collaborates across internal teams to enhance client satisfaction and experience.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2001
Meltwater is a global SaaS company that provides AI-powered media, social, and consumer intelligence to help organizations monitor and analyze news and online conversations. Its platform aggregates news, social media, and public data to deliver media monitoring, social listening, PR measurement, competitive and consumer insights, influencer identification, and reporting. Meltwater serves PR, communications, marketing and insights teams with dashboards, alerts and workflow tools to measure impact and guide strategy. The company emphasizes AI-driven analysis, broad channel coverage, and integrations to support reputation management and data-driven decision making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for meltwater.
42% below the average for this role