OpenText
The Premium Support Specialist provides advanced technical support and proactive guidance to clients using OpenText TeamSite, ensuring they maximize the value of their software solutions. This role serves as the primary point of contact for support incidents, building trusted relationships to drive client satisfaction, retention, and account growth. The specialist leverages deep technical expertise to resolve complex issues, recommend best practices, and optimize client environments.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
30% above the average for this role
1 month ago
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