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© All Rights Reserved. ApplyBlast.com
CTM
The Premium Technical Solutions Analyst I serves as the primary technical point of contact for CTM's highest-value premium support customers, managing their technical needs and ensuring timely resolution of issues in accordance with Service Level Agreements. This role involves handling inbound communications, maintaining ticketing systems, and collaborating with internal teams to deliver effective solutions. The position also requires advocating for customer needs, contributing to product development feedback, and assisting with quality assurance testing for new features.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CTM.
CTM didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role