PreSales Enterprise Architect
Talkdesk(5 months ago)
About this role
An Enterprise Architect at Talkdesk is a senior technical leader who partners with customers to shape technology strategy and business application modernization. The role is customer-facing and requires strong technical credibility combined with executive-level communication and thought leadership. It operates at the intersection of product, sales, and engineering to influence strategic decisions and drive adoption.
Required Skills
- Cloud Architecture
- Backend Applications
- Enterprise Systems
- ERP
- CRM
- System Integration
- Generative AI
- AI/ML
- LLMs
- Prompt Engineering
+15 more
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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