Primary Family Coordinator
New England Donor Services
About this role
The Primary Family Coordinator (PFC) at NEDS works under the Sr. Director of Family Services to manage referral and case activities related to organ donation, ensuring timely follow-up and response to hospitals. The role involves remote work, including 12-hour on-call shifts, and requires collaboration with hospital partners to support donor families.
Skills
Qualifications
About New England Donor Services
neds.orgNew England Donor Services (NEDS) is an independent organ procurement organization that coordinates the recovery of donated organs and tissues from nearly 200 hospitals. Serving Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island and Vermont, NEDS facilitates life‑saving and life‑enhancing transplants for patients in need. As the oldest independent OPO in the United States, it partners with hospitals, transplant centers, donor families and clinicians to manage donation logistics, tissue banking, and family support.
About New England Donor Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for New England Donor Services.
Salary
$60k – $75k
per year
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