Principal AI Architect

Klaviyo(1 month ago)

HybridFull TimeSenior$176,000 - $264,000Information Technology

About this role

The Senior Lead Internal AI Architect on Klaviyo’s IT Leadership Team defines and strategy and roadmap for embedding AI into internal operations, infrastructure, and workforce experiences. This principal architect role designs secure, scalable AI-driven systems and internal AI platforms while shaping standards for responsible AI adoption and governance. The position partners across IT, Security, Engineering, and business teams to modernize systems and enable an AI-native workforce.

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Required Skills

AIOps
Automation
Cloud Architecture
Observability
Model Governance
MLOps
API Integration
Generative AI
IT Infrastructure
Data Systems

+9 more

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.