Principal Associate, Process Manager - Small Business Fraud Strategy
Capital(1 month ago)
About this role
A Principal Process Manager on the Small Business Fraud team at Capital One supports the bank’s fraud strategy by translating intent from analysts, product, and risk partners into operational processes and controls. The role sits within the Retail Bank and contributes to shaping fraud policy and customer-facing functionality while collaborating across teams. It offers exposure to process management, monitoring, and continuous improvement in a fast-paced environment.
Required Skills
- Process Management
- Root Cause Analysis
- Process Mapping
- Project Management
- Stakeholder Communication
- Controls
- FMEA
- Agile
- Jira
- Visio
Qualifications
- Lean Certification
- Six Sigma Certification
- BPM Certification
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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