Principal Business Partner, Customer Operations
About this role
A Principal GCO Business Partner at a global company focuses on operational transformation initiatives with AI, automation, and next-generation operating models. The role involves translating emerging capabilities into scalable frameworks that improve efficiency, customer experience, and cost-to-serve.
Skills
Qualifications
About Google
google.comGoogle is a multinational technology company best known for its search engine and its mission to organize the world’s information and make it universally accessible and useful. Beyond search, it develops a broad portfolio of consumer and enterprise products — including Android, Chrome, Gmail, Maps, YouTube, Google Workspace, and Google Cloud — plus developer platforms, APIs, and AI services. Its core business is digital advertising, underpinned by massive global infrastructure and data centers, while research arms like Google Research and DeepMind drive advances in AI and cloud computing. Google is a subsidiary of Alphabet Inc. and serves billions of users, developers, and businesses worldwide.
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About Google
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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