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Principal Business Program Manager Tools Global Product Lead Gpl United States New York New York at Microsoft - ApplyBlast

Principal Business Program Manager Tools Global Product Lead Gpl United States New York New York

Microsoft

4 months ago

4.0 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A senior Program Manager owns the end-to-end lifecycle of business tools and CRM platforms, translating complex field problems into structured requirements and roadmaps. The role involves partnering with Product, Engineering, and Sales teams to drive adoption, define success metrics, and mature operating systems across diverse business segments. This position requires deep expertise in sales operations and workflow transformation to deliver measurable business impact.

Responsibilities

Own the full lifecycle of tools and CRM platforms from problem identification to launch
Build prioritized backlogs using field signals, usage data, and seller feedback
Create crisp problem-first briefs to guide Product and Engineering roadmap decisions
Partner with cross-functional teams to drive adoption and steady-state handoffs
Define and track success metrics including adoption rates and business outcomes

Skills

Qualifications

Bachelor's Degree in Business, Operations, FinanceMaster's Degree in Business, Operations, Finance12+ years in Program ManagementExperience with Dynamics 365 or SalesforceRevenue Operations expertise

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

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