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Principal Consultant - IT Infrastructure / Workplace Services at Infosys - ApplyBlast

Principal Consultant - IT Infrastructure / Workplace Services

Infosys

23 hours ago

Stuttgart, Baden-Württemberg, Germany

Onsite

Full Time

Senior

0 applicants

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About this role

The Principal Consultant leads end-to-end service delivery and governance for Workplace and Client Management Services, acting as the primary customer-facing leader for German stakeholders. This role ensures SLA and KPI compliance, operational excellence, and continual service improvement across hybrid workplace environments. The position requires close collaboration with client leadership, global delivery teams, and suppliers to align managed service outcomes with business priorities and ITIL standards.

Responsibilities

Own end-to-end service delivery and governance for Workplace and Client Management Services
Lead service performance improvement initiatives and ensure ITIL-aligned governance
Participate in SAFe ceremonies and support backlog prioritization and release planning

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, or related fieldMS-102 Microsoft 365 Administrator ExpertSC-400 Information Protection and Compliance AdministratorSC-300 Identity and Access AdministratorPL-500 Power Automate

About Infosys

infosys.com

Headquarters

Electronics City, Karnataka, India

Company Size

10001+ employees

Founded

1981

View Profile

Infosys is a global leader in next-generation digital services and consulting. It helps enterprises navigate digital transformation through IT services, consulting, and digital technologies, delivering solutions across cloud, analytics, automation, AI, and software engineering. With a vast global delivery network and industry-focused capabilities, Infosys partners with clients to drive innovation, efficiency, and resilient operations. The brand mantra Navigate Your Next underscores its mission to guide customers from their current state to their aspirational future.