Principal Customer Success Manager (UK)
M-Files
About this role
A Principal Customer Success Manager at the UK location specializes in leading customer relationships within the information technology sector. The role involves strategic management of customer accounts, ensuring satisfaction and retention, and collaborating across teams to drive growth.
Skills
About M-Files
m-files.comM-Files is an AI-powered document management platform that helps organizations organize documents in context, automate workflows, and reduce risk. It positions itself as the leading platform for knowledge-work automation, delivering secure, metadata-driven content management across cloud and on-premises environments. Founded in 2002, M-Files Corporation serves enterprise customers worldwide, emphasizing intelligent automation and streamlined information governance.
Recent company news
Business.comM-Files Review and Pricing in 2026
Jul 18, 2025
Business News DailyM-Files Review and Pricing in 2026
May 19, 2025
FinTech GlobalM-Files launches Workspaces for smarter document management
Nov 27, 2025
Channel InsiderM-Files Updates Global Partner Program as Demand Grows
1 month ago
Business WireM-Files Introduces Workspaces: A Powerful New Way to Experience Context-First Document Management
Nov 11, 2025
About M-Files
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for M-Files.
Salary
$116k – $156k
per year