QAD, Inc.
The Principal Engineer, Critical Support Team (CST) is a senior technical expert responsible for resolving high-impact customer issues, leading root cause analyses, and collaborating with cross-functional teams to implement systemic improvements. The role involves troubleshooting, incident management, documentation, mentoring, and supporting global support operations.
Headquarters
Madison Heights, Virginia, United States
Company Size
1-10 employees
Founded
1992
QAD Inc. is an enterprise software company that provides cloud-based ERP, supply chain, manufacturing, and adaptive applications for global businesses. Its solutions help companies in industries such as manufacturing, automotive, life sciences, food and beverage, and consumer products manage operations, planning, quality, and analytics. QAD serves mid-sized and large enterprises with software and services designed to improve agility and operational performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QAD, Inc..
16% below the average for this role