oraclecloudinfrastructure
The Principal Engineer, Field Service role at Dell Technologies provides onsite designated support for PowerEdge XE servers, driving resolution for complex customer technology issues. This position involves leading root cause analysis, serving as the primary escalation point for high-visibility problems, and performing hands-on troubleshooting and hardware remediation. The role requires proactive customer engagement through system health assessments and technical knowledge transfer to ensure streamlined problem resolution and service excellence.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
48% above the average for this role