Principal Experience Designer, AI Assistance
PayPal
About this role
Lead role at PayPal responsible for shaping experience design and strategy for the AI Assistance Platform across PayPal and its global brands. The position focuses on defining user-centric solutions for the PayPal Assistant and advancing self-service and agentic support capabilities. The role partners with cross-functional teams to ensure inclusive, trustworthy, and industry-leading AI-enabled interactions.
Skills
Qualifications
About PayPal
paypal.comFrom paying friends to saving money or getting cash back when you shop, explore what the new PayPal app has to offer.
Recent company news
Payments DivePayPal pivots for 2026
1 day ago
CoinDeskBinance, PayPal, and Ripple join Mastercard’s massive new push into blockchain payments
1 day ago
PayPal NewsroomPayPal Appoints Enrique Lores as Chief Executive Officer and David W. Dorman as Independent Board Chair
1 month ago
MorningstarPayPal Holdings, Inc. (PYPL) Shareholders Who Lost Money Have Opportunity to Lead Securities Fraud Lawsuit
17 hours ago
Global Finance MagazinePayPal’s New CEO Faces a Digital Payments Reckoning
2 days ago
About PayPal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PayPal.
Salary
$198k – $294k
per year
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