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Principal Forward Deployed Engineer at Talkdesk - ApplyBlast

Principal Forward Deployed Engineer

Talkdesk

2 months ago

3.2 on Glassdoor

Seattle, Washington, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Principal Forward Deployed Engineer at Talkdesk leads the technical strategy for the company’s largest enterprise AI deployments, designing scalable multi‑agent architectures and building production‑grade code and automation tools. This role serves as a trusted advisor to Fortune 500 customers, mentors the FDE team, and collaborates with core product and AI engineering to shape the long‑term Agentic AI roadmap.

Responsibilities

Architect and deliver scalable multi-agent AI solutions for enterprise customers
Lead technical consulting and integration for tier-one global deployments
Mentor FDE team and define engineering standards

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.