Principal Machine Learning Scientist - Principal Machine Learning Scientist – Generative AI & Customer Experience

A Principal Scientist on Expedia Group’s Machine Learning and Data Science team will develop state-of-the-art machine learning and Generative AI solutions to enhance post-booking customer experiences across recommendations, customer service, and trip management. The role focuses on building core algorithms and models that improve customer satisfaction, lower cost-to-serve, and scale across complex travel data. This position helps define ML strategy and capabilities while representing the organization externally through technical contributions.