Principal Product Manager, Customer Retention
Prose(4 months ago)
About this role
Prose is hiring a Principal Product Manager to shape the company's digital retention and subscription experiences through product leadership and cross-functional partnership. This senior role sits on the Digital Product team and will influence personalization and long-term customer relationships at scale. The position is based in Williamsburg, NY and is a hybrid role.
Required Skills
- Product Strategy
- Retention
- Subscription Management
- Personalization
- Experimentation
- A/B Testing
- Analytics
- Roadmapping
- Stakeholder Management
- Collaboration
+4 more
About Prose
prose.comProse is a direct‑to‑consumer beauty brand that creates truly custom haircare and skincare formulas tailored to each customer. Users complete a free online consultation about their hair or skin, lifestyle, and environment, and Prose blends personalized products to order with options for one‑time purchases or subscriptions. The company emphasizes data‑driven personalization and digital tools (consultations, referrals, account/subscription management) to deliver individualized routines.
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