Principal, Site Reliability Engineer

Walmart(1 month ago)

United States, Bentonville, AROnsiteFull TimeSenior$110,000 - $220,000Customer Engagement Services - Technology

About this role

A Principal Site Reliability Engineer in Customer Engagement Services leads efforts to ensure Walmart’s customer service platforms are resilient, scalable, and performant for millions of customers. The role focuses on architecting reliability frameworks, driving automation, and partnering with product and engineering teams to embed SRE principles across the stack.

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Required Skills

Observability
Automation
Incident Response
CI/CD
Distributed Systems
Service Ownership
Monitoring
Scalability

Qualifications

Bachelor's Degree in Computer Science or Related Field
Master's Degree in Related Field
SRE Certification

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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