ServiceNow
ServiceNow is seeking a Principal Architect to define and drive the technical architecture and long-term evolution of its Core Platform. This role involves providing technical leadership across multiple platform domains, shaping architectural strategy, and driving solutions to complex engineering challenges involving scalability, performance, reliability, security, extensibility, and operational efficiency. The ideal candidate will partner with engineering and product leaders to translate business and customer needs into a coherent platform architecture and lead the execution of strategic, cross-organizational technical initiatives.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2004
ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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