Commonwealth Bank of Australia

Principal Software Engineer

Commonwealth Bank of Australia(1 month ago)

HybridFull TimeSenior$116,897 - $156,745 (estimated)Retail Technology
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About this role

A Principal Software Engineer will shape the technical vision and architecture for a large-scale contact centre transformation at Commonwealth Bank, delivering a cloud-based platform that unifies voice and digital messaging and embeds AI-driven capabilities. The role sits within the Agent Excellence Crew in the Group’s Retail Technology division and focuses on building secure, resilient, and compliant enterprise-grade customer interaction platforms. This is a high-impact position that influences product direction and guides multiple engineering squads and external technology partners.

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Required Skills

  • Full Stack
  • Cloud
  • C#
  • API Design
  • GraphQL
  • REST
  • Azure
  • AWS
  • DevSecOps
  • CI/CD

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