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Principal Solution Consultant at Genesys - ApplyBlast

Principal Solution Consultant

Genesys

4 months ago

Indiana, USA

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Senior Solutions Consultant, you will lead discovery sessions and design tailored solution demonstrations for large enterprise clients investing in AI-powered customer experience platforms. You will partner with business leaders to translate complex challenges into clear strategies, driving adoption of Genesys Cloud and emerging AI capabilities. This role requires influencing executive stakeholders to shape digital transformation initiatives that improve customer loyalty and operational efficiency.

Responsibilities

Lead discovery sessions to uncover business challenges and define measurable outcomes
Design and deliver tailored solution demonstrations aligned with customer objectives
Execute customer-facing AI proof-of-concept initiatives and workshops
Advise executive stakeholders on strategic outcomes and technical solutions
Collaborate with cross-functional teams to develop winning strategies for enterprise clients

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.