Principal Support Engineer (L3, Edge Cloud)
Gcore
About this role
A Senior Cloud Support Engineer is responsible for resolving complex issues related to cloud infrastructure, supporting deployment and maintenance, and mentoring support engineers. The role involves troubleshooting diverse cloud services, analyzing root causes, and collaborating with cross-functional teams to ensure high availability and performance of cloud environments.
Skills
About Gcore
gcore.comGcore is a global infrastructure provider offering hosting, CDN, edge and cloud services for enterprises and developers. Its portfolio includes CDN and streaming, public cloud compute (including GPU instances), bare‑metal and dedicated hosting, object storage, DNS and load balancing, plus security services such as DDoS protection, WAF and anti‑bot. Gcore operates a worldwide network of points of presence and data centers to deliver low‑latency delivery, edge computing and managed solutions via APIs, SLAs and usage‑based pricing. Media, gaming, e‑commerce and SaaS customers use Gcore for high‑performance global delivery and infrastructure.
About Gcore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Gcore.
Salary
$90k – $130k
per year
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