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Principal Technical Architect at Workato - ApplyBlast

Principal Technical Architect

Workato

4 months ago

3.9 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Senior

0 applicants

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About this role

Workato is seeking a Principal Technical Architect, AI to serve as an AI Field Specialist and a core developer on the internal Agentic CS Platform. The role involves defining customer AI strategies, architecting agentic automation solutions, and building production-grade autonomous systems that leverage LLMs and advanced orchestration frameworks. This unique dual-mandate position requires bridging applied AI engineering with high-level technical strategy for enterprise engagements.

Responsibilities

Define and architect customer AI strategies for enterprise engagements
Build core subsystems for the autonomous Customer Success agent platform
Design agent orchestration layers and memory architectures
Develop evaluation frameworks for AI system decision quality
Communicate complex AI concepts to C-level executives and technical teams

Skills

Qualifications

B.Tech/BE or higher in Computer Science15+ years of experience in enterprise software architecture8+ years with Integration Platforms2+ years in applied AI/Agents engineering

About Workato

workato.com

Headquarters

Palo Alto, California, United States

Company Size

501-1000 employees

Founded

2013

View Profile

Workato is an enterprise automation and orchestration platform built on the #1 iPaaS, offering Enterprise MCP (Model Context Protocol) servers that connect AI agents to over 14,000 business applications. The platform provides tools for agentic AI workflows, modern iPaaS integrations, API management, data orchestration, and low-code app development across functions like IT, HR, finance, sales, and more. Workato is designed to help enterprises build predictable, scalable, and secure AI-driven automations and agent orchestration at scale.