KeyBank

Principal UX Researcher, Product

KeyBank

2 months ago
New York, NY
Hybrid
Full Time
Senior
0 applicants
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KeyBank
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About this role

A Principal UX Researcher, Product at KeyBank is a senior leader on the Client Experience Design team responsible for shaping the strategic direction of KeyBank’s online and offline product and client/prospect experiences. The role bridges human-centered design, business strategy, and product development to deliver scalable, client-centered solutions across Commercial, Consumer, and Institutional businesses. The position involves translating insights into actionable strategies, mentoring cross-functional teams, and aligning design, product, and technology stakeholders.

Skills

Qualifications

Bachelor’s or Master’s Degree in Design, HCI, Strategy, or related field (or equivalent experience)
KeyBank

About KeyBank

key.com

Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!

About KeyBank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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