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Principal UX Researcher at Zocdoc - ApplyBlast

Principal UX Researcher

Zocdoc

1 month ago

3.5 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Principal UX Researcher at Zocdoc will lead the research strategy for one of the company's core user groups, shaping product direction through mixed-methods quantitative and qualitative studies. This role partners with product, design, brand, marketing, and data science leaders to define user needs, measure experiences, and influence business objectives.

Responsibilities

Own research agenda and execute multi‑phase studies
Design and field quantitative and qualitative research programs
Partner with product, design, data science and marketing to shape strategy

Skills

About Zocdoc

zocdoc.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2007

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Zocdoc is an online healthcare marketplace that helps patients find and book in-person and telehealth appointments with doctors, dentists, and other providers. Users can search by specialty, location, insurance, availability, and read patient reviews, then book appointments in real time with reminders and digital check‑in. For clinicians and practices, Zocdoc offers scheduling and practice‑management tools to accept online bookings, fill openings, and manage patient flow. The platform emphasizes convenience and matching patients with in‑network providers quickly.