Prior Authorization Technician - TN License Required

Shields Health Solutions(26 days ago)

OnsiteFull TimeJunior$46,878 - $63,485 (estimated)Pharmacy

About this role

The Patient Support Advocate (Prior Authorization Technician) helps remove barriers to medication access by coordinating with payers, clinician offices, and assistance programs. The role supports patients via phone, navigates pharmacy systems to manage claims and refills, and collaborates with pharmacy staff while maintaining accurate documentation and confidentiality.

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Required Skills

Prior Authorization
Insurance Communication
Pharmacy Systems
Claims Adjudication
Patient Support
Financial Assistance
Medication Adherence
Documentation
EMR
Data Management

+3 more

Qualifications

High School Diploma or GED
State Registered Pharmacy Technician
State Certified Pharmacy Technician
CPhT (National Certification)
1+ Years Pharmacy Technician Experience

About Shields Health Solutions

shields.com

Shields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.