Pro and DIFM Sales Specialist

This role focuses on enhancing the Pro and DIFM customer experience across assigned stores by conducting visits, identifying training gaps, and implementing action plans to drive sales and service consistency. The specialist supports installed sales performance by facilitating training workshops, providing feedback to leadership, and ensuring the execution of in-store strategies to optimize profitability and customer satisfaction. The position serves as a key point of contact for district and store leadership to maintain high standards in sales processes and customer escalations.