Pro Experience Manager
The Home Depot
About this role
A Pro Experience Manager (Pro XM) at The Home Depot is a store leadership role responsible for overseeing customer service, store standards, and operational strategies to enhance sales, loyalty, and customer experience. The position involves coaching staff, managing safety and safety procedures, and collaborating with store leadership to ensure store readiness and operational efficiency.
Skills
Qualifications
About The Home Depot
homedepot.comThe Home Depot is a leading home improvement retailer operating a large network of big‑box stores and a robust e-commerce platform across the U.S., Canada, and Mexico. It sells building materials, tools, appliances, plumbing, electrical, lawn & garden, and home décor, and provides installation, tool rental, and contractor services. The company serves both DIY homeowners and professional contractors, offering pro accounts, bulk purchasing, and project support. Home Depot is known for its wide product selection, private brands, omnichannel fulfillment (in‑store pickup, delivery), and extensive logistics and service capabilities.
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About The Home Depot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for The Home Depot.
Salary
$50k – $55k
per year