HCL Technologies
This role manages the end-to-end lifecycle of assigned problems, from identification and prioritization through root cause analysis, permanent resolution, and closure. The position coordinates technical and business stakeholders to challenge RCA quality, track corrective actions, and verify that implemented solutions reduce service risk. It also maintains accurate, audit-ready records and provides insights on trends and improvement opportunities to leadership.
Headquarters
Noida Sector 16, Uttar Pradesh, India
Company Size
10001+ employees
Founded
1999
HCLTech is a global IT services and technology company with over 223,000 people in 60 countries, delivering cutting-edge AI, engineering, and cloud solutions to top enterprises. The company helps organizations turn AI into measurable business outcomes, offering services spanning AI and generative AI, cloud, cybersecurity, digital engineering, and enterprise applications. HCLTech supports enterprise modernization and digital transformation across a broad range of industries through repeatable, responsible, and scalable technology solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Technologies.
HCL Technologies didn’t post a salary, so this is our estimate from similar listings.