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© All Rights Reserved. ApplyBlast.com
JPMorganChase
The Problem Management Lead in Employee Platforms serves as a subject matter expert for end-to-end problem management, focusing on identifying root causes, reducing recurring incidents, and improving service stability. This role involves leading the adoption of enterprise-authorized AI capabilities to enhance incident triage and ensuring remediation decisions meet established risk and resiliency standards. Success requires strong analytical thinking and the ability to influence technology teams and business stakeholders through clear communication and data-driven recommendations.
JPMorgan Chase is a leading global financial services firm that provides a full range of banking, investment banking, asset and wealth management, and payments and treasury services to consumers, businesses, governments, and institutions. Its consumer business operates under the Chase brand, offering retail banking, credit cards, mortgages and auto loans, while J.P. Morgan delivers corporate & investment banking, markets, securities services and asset management. Headquartered in New York, the firm combines scale, technology and risk management to serve clients worldwide. It is one of the largest banks by assets and is widely recognized for its capital markets expertise and integrated financial solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMorganChase.
JPMorganChase didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role