Davies
The Problem Manager serves as the global process lead responsible for reducing the likelihood and impact of incidents by identifying and managing actual and potential causes, workarounds, and known errors. Based in Pune, this senior individual contributor governs reactive and proactive Problem Management across business-critical insurance services, converting operational data into prevention priorities and influencing technical owners to deliver sustainable risk reduction. The role focuses on owning the quality, transparency, and momentum of the problem lifecycle while mentoring junior Process Analysts.
Davies is a specialist professional services and technology firm that partners with leading insurers and other highly regulated, global businesses. The company focuses on powering innovation within regulated markets by combining advisory expertise, managed services and technology solutions. Davies helps clients modernize operations, manage risk and meet regulatory demands while improving customer outcomes. Its global experience across regulated industries supports large-scale transformation and ongoing operational resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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