Problem Resolution Associate
Strada Global(3 days ago)
About this role
The Problem Resolution Associate role supports the State of Florida's employees and retirees by providing customer service related to benefits, payroll, and retirement inquiries. It involves handling inbound calls, documenting interactions, and ensuring compliance within a professional call center environment.
Required Skills
- Customer Service
- Call Center
- Benefits Support
- Payroll
- Retirement
Qualifications
- High School Diploma
About Strada Global
stradaglobal.comDiscover Strada’s global people, payroll, and technology solutions - serving 180+ countries. Simplify complexity, ensure compliance, and fuel organizational growth with our end-to-end services.
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