Markel
The Process Analyst role focuses on analyzing, documenting, and improving Deskside Support processes to enhance operational efficiency, service quality, and customer experience. This position partners with various IT teams to drive continuous improvement initiatives, optimize workflows, and support strategic projects like laptop refresh programs. The role involves developing reporting, standardizing procedures, and ensuring data accuracy across support operations.
Headquarters
Glen Allen, Virginia, United States
Company Size
1001-5000 employees
Founded
1930
Markel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Markel.
15% below the average for this role
Insurer Markel launches AI hub to speed tools for brokers and clients
13 hours ago