Process and Change Content Specialist

Nuffield Health(1 month ago)

HybridFull TimeMedior$98,667 - $131,170 (estimated)Operations

About this role

A Process & Change Specialist at Nuffield Health is responsible for process design, change management, and creating content that supports successful adoption of new processes. This role involves collaboration with the Service Design & Change team and key stakeholders to document current processes and design future workflows. The specialist will focus on improving customer and agent experiences and contribute to continuous improvement initiatives within the organization.

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Required Skills

Process Mapping
Change Management
Stakeholder Engagement
Content Creation
Continuous Improvement

About Nuffield Health

nuffieldhealth.com

As the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.

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