Process Discovery & Design Lead Business Analyst

The Process Discovery & Design Lead Business Analyst plays a critical role in advancing Client Lifecycle Management transformation by connecting business strategy, client experience, process design, and technology delivery. This role leads the discovery, analysis, and design of end-to-end onboarding, KYC, and client lifecycle processes to ensure solutions are scalable, compliant, and aligned to measurable business outcomes. The individual serves as a bridge between business, product, technology, operations, architecture, and transformation teams to improve client experience, operational efficiency, risk management, and revenue growth.