Process Excellence Manager

Affirm(20 days ago)

RemoteFull TimeSenior$102,000 - $142,000Operations

About this role

The Process Excellence Manager at Affirm is a senior individual contributor within the Shared Services team in Operations focused on designing simple, efficient business processes and ensuring operational readiness for key business changes. The role supports cross-functional program delivery to align initiatives with strategic goals and drive measurable business outcomes.

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Required Skills

Program Management
Process Improvement
Stakeholder Management
Lean Six Sigma
Process Mapping
Change Management
Strategic Planning
Risk Management
Regulatory Compliance
Dispute Management

+3 more

Qualifications

Six Sigma Certification
Project Management Certification
Design Thinking Certification

About Affirm

affirm.com

Affirm is a fintech company that provides point-of-sale “buy now, pay later” financing, letting consumers split purchases into options like interest-free Pay in 4 or longer-term loans with transparent pricing. It emphasizes no hidden fees and shows the total cost upfront so shoppers can choose flexible payment plans with lower payments. Merchants integrate Affirm at checkout via APIs and partnerships to offer financing, improve conversion, and manage underwriting and payouts. Consumers can manage plans and payments through Affirm’s app and online tools.