Process Excellence Specialist II

Affirm(1 month ago)

RemoteFull TimeMedior$80,000 - $110,000Operations - Shared Services

About this role

The Process Excellence Specialist II at Affirm is part of the Shared Services team within Operations, focused on launching product and process initiatives and ensuring operational readiness for business changes. This data-driven role partners with Product and Engineering, coordinates cross-functional teams, and supports governance to drive performance and compliance. The position contributes to process design, monitoring of key metrics, and continuous improvement efforts across the organization.

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Required Skills

Process Design
Program Management
Product Operations
Data Analysis
KPI Management
Dashboarding
Stakeholder Management
Cross-Functional Leadership
UAT Testing
Process Improvement

+2 more

Qualifications

Six Sigma Certification
Project Management Certification
Design Thinking Certification

About Affirm

affirm.com

Affirm is a fintech company that provides point-of-sale “buy now, pay later” financing, letting consumers split purchases into options like interest-free Pay in 4 or longer-term loans with transparent pricing. It emphasizes no hidden fees and shows the total cost upfront so shoppers can choose flexible payment plans with lower payments. Merchants integrate Affirm at checkout via APIs and partnerships to offer financing, improve conversion, and manage underwriting and payouts. Consumers can manage plans and payments through Affirm’s app and online tools.