Process Improvement & Automation Officer
Royal IHC(2 months ago)
About this role
A Process Improvement & Automation Officer at Royal IHC is responsible for shaping the company’s operational backbone by embedding process excellence and redesigning workflows with automation and AI at the core. The role partners across departments to document and optimize end-to-end processes and to enable digital solutions such as RPA and AI. It is a hands-on position reporting to the IT Director with opportunities to grow into a management role.
Required Skills
- Process Mapping
- Process Documentation
- Process Standardization
- Stakeholder Engagement
- RPA
- AI Integration
- Process Mining
- Continuous Improvement
- KPI Development
- Risk Mitigation
Qualifications
- Bachelor’s Degree
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