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© All Rights Reserved. ApplyBlast.com
InPost
The Process Improvement Manager will identify, design, and implement process improvements within the Customer Care area, playing a key role in automation development, AI technology utilization, and fostering a culture of continuous improvement. This role involves leading optimization projects, coordinating cross-functional teams, and defining business requirements for new technological solutions. The position focuses on deploying AI and RPA tools, monitoring process efficiency metrics, and supporting system implementations and change management initiatives.
Headquarters
Kraków, Lesser Poland, Poland
Company Size
1001-5000 employees
Founded
2006
InPost is a tech-enabled logistics company from Poland that operates a large network of automated parcel lockers (Paczkomaty) alongside courier and last‑mile delivery services. It offers e‑commerce integrations, APIs, a mobile app, and solutions for parcel pickup/drop‑off, home delivery and returns management designed to simplify customer experience and reduce delivery costs. The company has expanded across Europe (including the UK and Italy) and is publicly listed on Euronext Amsterdam.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InPost.
InPost didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role
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