Process Improvement Specialist

The Process Improvement Specialist at UnityPoint-St Luke's Hospital drives an organization-wide culture of continuous improvement by partnering with stakeholders to lead initiatives and embed improvement tools within departments. The role utilizes Six Sigma, Lean, and Change Management methodologies to enhance processes and efficiencies while providing expert consultation and staff mentorship. This position focuses on building strong relationships, delivering exceptional customer service, and keeping patient care at the center of all decision-making.