Process Lead, Bronx, #620
Gopuff
About this role
The Process Lead at Gopuff is a frontline operations leader responsible for ensuring accurate order fulfillment and efficient delivery during their shift. Based in Bronx, NY, this role oversees both Pack and Receive and Kitchen teams, supporting all facility operations and delivery processes. The position plays a key part in maintaining a high-quality customer experience while coordinating shift activities and resolving operational issues in real time. The Process Lead also helps onboard and train new associates and supports site-specific initiatives and audits.
Skills
Qualifications
About Gopuff
gopuff.comgoPuff is an on-demand delivery platform that brings snacks, groceries, household essentials, alcohol, and other everyday items to customers via a network of local micro-fulfillment centers and delivery drivers. Unlike many marketplaces, goPuff owns and manages its inventory and fulfillment operations, enabling fast deliveries—often within 30 minutes—and offering flat-fee or subscription options. Founded in 2013 and headquartered in Philadelphia, the company serves hundreds of U.S. and international markets and supports both consumer and business orders. Customers choose goPuff for convenience, speed, and a wide selection of convenience-store items available at any hour in many locations.
Recent company news
Gopuff Revenue and Usage Statistics (2026)
Jan 7, 2026
Gopuff Donating Up to $10 Million in Free Groceries to SNAP Recipients as Families Nationwide Prepare for Potential Lapse in Benefits
Oct 28, 2025
Milwaukee Bucks star Giannis Antetokounmpo invests in ecommerce firm Gopuff
1 month ago
Gopuff Forms Strategic Partnership With Basketball Star
1 month ago
Gopuff CEO: Why We Moved First to Support SNAP Families
Nov 10, 2025
About Gopuff
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gopuff.
Salary
$46k – $63k
per year