Process Manager Marketplace Support - FTC - 9 months

Deliveroo(1 month ago)

HybridFull TimeMedior$68,539 - $91,755 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Process Manager Marketplace Support at Deliveroo is responsible for leading process improvement initiatives to enhance customer and agent experiences in the marketplace. Collaborating with cross-functional teams, the role involves analyzing current processes, developing documentation, and implementing effective solutions to optimize operations.

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Required Skills

Process Improvement
Project Management
Data Analysis
SOPs
Lean

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.

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