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Process Server Performance Specialist at ABC Legal Services - ApplyBlast

Process Server Performance Specialist

ABC Legal Services

2 days ago

3.0 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Process Server Performance Specialist role focuses on managing and improving the performance of the process server network by identifying underperforming servers and driving measurable improvement through coaching and accountability. This hands-on position involves daily work with performance data, direct communication with servers, and collaboration with Recruiting and Leadership to ensure coverage and performance alignment. The specialist provides training, sets clear expectations, and resolves blockers to help servers meet their targets.

Responsibilities

Own performance of process server network and drive measurable improvement
Provide coaching and meaningful feedback to underperforming process servers
Review performance reports and resolve blockers to ensure timely job completion

Skills

About ABC Legal Services

abclegal.com

Headquarters

Seattle, Washington, United States

Company Size

201-500 employees

Founded

1974

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ABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.