Product Adoption Specialist

‎ConnectWise(10 days ago)

HybridFull TimeMedior$60,000 - $80,000Customer Success

About this role

The Product Adoption Specialist at ConnectWise plays a key role in ensuring that partners successfully adopt and utilize the company's products. They collaborate with multiple teams to guide partners through onboarding, provide training, and monitor product usage to meet adoption goals, helping partners achieve their business objectives.

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Required Skills

Change Management
Product Demonstration
Training
Customer Success
CRM
Data Analysis
Communication
Software Adoption
Partner Engagement
Saas

Qualifications

Bachelor’s degree or equivalent experience
1-3 years in customer success or related roles

About ‎ConnectWise

connectwise.com

ConnectWise is an IT management software company that provides an integrated platform for managed service providers (MSPs) and IT teams to run, secure, and grow their businesses. Its product suite includes professional services automation (PSA), remote monitoring and management (RMM), endpoint management (UEM/UMM), security operations (SOC/NOC), remote support, and cybersecurity tools to automate workflows and deliver services at scale. ConnectWise emphasizes a broad integrations marketplace and partner community to help customers streamline operations, improve response times, and increase recurring revenue. The company also offers training, professional services, and support to help MSPs adopt best practices and accelerate business growth.

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