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© All Rights Reserved. ApplyBlast.com
Emplifi
The Product Area Director at Emplifi owns a product area end-to-end, defining strategy, roadmap, and outcomes for the Care product area. This hands-on leadership role involves guiding a dedicated team to transform customer care into a proactive driver of brand loyalty and scale. The position requires collaboration with cross-functional teams to drive product adoption, value realization, and commercial success.
Emplifi is an autonomous customer experience (A-CX) platform powered by agentic AI, helping enterprise brands and agencies connect social media marketing, commerce, and customer care in a single system. Its Emplifi Fuel platform uses AI-powered orchestration to autonomously publish, manage, and measure social content, turn user-generated content into shoppable commerce, and discover and resolve customer service cases at scale. Over 20,000 brands use Emplifi to streamline cross-channel engagement, improve response times, and drive measurable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Emplifi.
Emplifi didn’t post a salary, so this is our estimate from similar listings.