Product Customer Success
The Fork(4 days ago)
About this role
The role supports TheFork’s mission to connect diners and restaurants by focusing on partner enablement and product adoption for TheFork Manager across European markets. It sits within the Tripadvisor group and contributes to improving restaurant digital experiences and engagement.
Required Skills
- Onboarding
- Training
- Partner Management
- Product Adoption
- Stakeholder Engagement
- Communication
- CRM
- Digital Transformation
- Feedback Collection
- Presentation
About The Fork
thefork.comTheFork is an online restaurant discovery and reservation marketplace that lets diners search, read reviews, view menus and book tables in real time across multiple European and international markets. For consumers it highlights availability, special offers and loyalty rewards; for restaurants it provides a bookings and table-management platform with analytics and marketing tools to boost covers and revenue. Operating under local brands (e.g., LaFourchette/ElTenedor) and part of the Tripadvisor family, TheFork connects millions of diners with thousands of restaurants.
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