Commonwealth Bank of Australia

Product Design Manager

Commonwealth Bank of Australia(18 days ago)

HybridFull TimeManager$75,000 - $95,000Product Design
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About this role

A Product Design Manager at Commonwealth Bank oversees the service design process to enhance customer and colleague experiences through collaborative, customer-centric solutions. The role emphasizes understanding needs, developing insights, and translating feedback into product requirements to support digital solutions in a financial environment.

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Required Skills

  • Service Blueprints
  • Journey Mapping
  • Process Mapping
  • Prototyping
  • Stakeholder Engagement
  • Design Thinking
  • Customer Experience
  • UX/UI Design
  • Agile Methodologies
  • Solution Design

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